Back to all

NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

December 26, 2021

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.

 

That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record. 

 

Ideally, you should have that same relationship with your automotive service facility, like your friends here at Gary Knurek GoodYear. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better the people there understand your wants and needs.

 

And you trust them to only perform repairs you really need and not try to sell you parts and services you don't. 

 

For most of us, it's a great feeling when you walk in the door and you're greeted with a smile.  That goes for us at Gary Knurek GoodYear as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Gary Knurek GoodYear, we appreciate your loyalty as a customer.  Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.

Gary Knurek GoodYear
1973 Livernois
Troy, Michigan 48083
248-362-0350

Need Service?

Request a Quote

More articles from Gary Knurek, Authorized GoodYear Dealer

When it Comes to Air Filters, Change is Good (Clogged Air Filter)

January 5, 2025

Engine air filters may not seem like a big deal, but when theyre clogged up with dirt, dust, and insects, your engine could wind up choking for air and not delivering you the power and performance it was designed to give. There are actually a couple of air filters in your vehicle. One filters th... More

Bump in the Road (Alignment)

December 29, 2024

There's something you can do that helps your tires last longer, wear more evenly and your vehicle handle better. "Sign me up," you say! Wondering what that is? It's aligning your wheels, and it will literally point you in the right direction when it comes to a better and safer driving experience... More

Differential Essential (Differential Fluid Exchange)

December 22, 2024

What's the dif? To an automotive technician, it's the differential, a part of your vehicle that helps direct power from the engine to the wheels. The differential is a gearbox that enables the drive wheels to turn at different speeds (they do that when you turn). Inside the differential is a f... More